Independent Wizzer Terms and Conditions

NizTheWiz collects information about you when you use our mobile applications, websites, and other online products and services (“Services”) and through other interactions and communications we have with you.

Scope

These Terms & Conditions apply to independent WIZZERS, delivery companies, delivery service providers and any other persons that use the NizTheWiz platform under licence (collectively “Deliverys,” or individually “you”).

Collection of information

  • We collect information you provide directly to us, such as when you create, modify, or log in to your account, request support from us, consent to a background check, submit your driver’s license, submit information about your vehicle or insurance, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment information, vehicle registration information, insurance information, driver’s licence information, and other information you may choose to provide.
  • When you use our Services, we collect information about you in the following ways:
  • Location Information: As a condition of providing Users with delivery services via the NizTheWiz platform, your precise location data must be provided to NizTheWiz via the app that you use. Once the NizTheWiz app has permission to access location services through the permission system used by your mobile operating system (“platform”), we will collect the precise location of your device when the app is running in the foreground or background. We may also derive your approximate location from your IP address.
  • Transaction Information: We collect transaction details related to the delivery services you provide through our platform, including the type of service provided, date and time the service was provided, amount charged, distance travelled, and other related transaction details.
  • Device Information: We may collect information about your mobile device including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.

Important information
about Platform Permission

Most mobile platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without your consent. And these platforms have different permission systems for obtaining your consent. The iOS platform will alert you the first time the NizTheWiz app wants permission to access certain types of data and will let you consent (or not consent) to that request. Android devices will notify you of the permissions that the NizTheWiz app seeks before you first use the app, and your use of the app constitutes your consent.

Use of information

We may use the information we collect about you to:
  • Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services (and send related information), develop new features, provide customer support to Users and Drivers, develop safety features, authenticate users, and send product updates and administrative messages;
  • Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;
  • Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of NizTheWiz and other companies, where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfil any related awards;
  • Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.
  • Background screening and verification; NizTheWiz will conduct verification procedures which may include, but not limited to the following areas: name and aliases, work experience, criminal history records, motor vehicle records and licence verification.

Sharing of Information

We may share the information we collect about you as described at the time of collection or sharing, including as follows:

Through our services

We may share your information:
  • With Users in connection with their request for delivery services. For instance, we may share your name, personal photo, vehicle photo, vehicle licence, vehicle make and model, precise or approximate location, average rating provided by Users, and certain contact information (depending upon your location and applicable laws). After you have provided the requested services, we will send the User a receipt via e-mail or other means which may include the breakdown of amounts charged, your name, contact information, photo, other transaction details.
  • With partner delivery companies and any necessary third parties engaged by us or the partner companies, if you use the Services through an account connected to a partner delivery company.

other important sharing

We may share your information:
  • With NizTheWiz subsidiaries and affiliated entities that provide services or conduct data processing on our behalf, or for data centralization and / or logistics purposes;
  • With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, ordinance, licence, operating agreement, or legal process;
  • With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, or safety of NizTheWiz or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;
  • If we otherwise notify you and you consent to the sharing.

Account information

access rights

  • NizTheWiz will comply with individual’s requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.

contact us

changes to the terms and conditions

  • We may change the content of these Terms & Conditions from time to time. If we make significant changes in the way we treat your personal information, or to the Terms & Conditions, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Terms & Conditions for the latest information on our privacy practices.